Support

Need a hand with Dad’s Dinner? Email us and a real person will get back to you.

developer@dadwhatsfordinner.co.za

We aim to reply within two business days. To help us sort things out quickly, please include:

  • The email address linked to your account.
  • Your device and OS version: for example “iPhone 15, iOS 26.1”.
  • What you expected to happen, and what happened instead.
  • A screenshot, if the problem is something you can see.

Common questions

I can’t sign in

Use Forgot password on the sign-in screen to reset it. The reset link is sent to your account email and expires after a short while, so request a fresh one if it has lapsed. If the email has not arrived after a few minutes, check your spam folder before contacting us.

I haven’t received my verification email

Verification links are sent as soon as you register. Check your spam folder first. You can request another from the app, and if it still does not arrive, email us and we will verify the account manually.

Managing your subscription

Dad’s Dinner subscriptions are billed through your Apple Account, not by us directly, so changes are made in iOS Settings:

  1. Open the Settings app.
  2. Tap your name at the top.
  3. Tap Subscriptions.
  4. Select Dad’s Dinner to change your plan or cancel.

Cancelling stops the next renewal. You keep access until the end of the period you have already paid for. Because Apple handles the billing, refunds are requested through Apple at reportaproblem.apple.com, not through us. We are happy to help you work out what went wrong either way.

Restoring a purchase on a new device

Sign in with the same account, open the paywall, and choose Restore Purchases. Your subscription is tied to the Apple Account that bought it, so make sure you are signed in to that one on the device.

Prices look wrong in the app

Prices are gathered from South African retailers and refreshed regularly, but they can lag behind what is on the shelf, and they vary by store and region. Treat them as a guide for planning rather than a quote. If a price looks badly out, tell us which item and which store and we will look into it.

Deleting your account

You can delete your account and its data from Profile → Manage account in the app. Full detail, including what we keep and for how long, is on our Account deletion page.

Reporting a bug or suggesting a feature

Send it to developer@dadwhatsfordinner.co.za with the details listed at the top of this page. We read everything, and a surprising amount of what ships started as a user email.

Company details

Dad’s Dinner is published by Dad Whats for Dinner (Pty) Ltd (reg: 2025/616693/07), South Africa.

See also our Privacy policy and Terms of use.